Reference

Privacy Policy for Your Account

At bhtclub, we collect only the details needed to open your account, keep sign-in safe, and handle wallet or support requests.

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bhtclub Privacy Policy for Your Account
DIRECT REQUEST PATH

Where to Contact About This Policy

If you want to ask about access, correction, deletion, or a copy of your record, start from the support path that matches how you use the account.

Account email Send a mail with the mobile number tied to your account, the change or copy you need, and any detail that helps us find the record. We use this path for access, correction, and deletion requests.
In-app form If you are signed in, use the form inside the account area. It keeps the request linked to the right record and helps us separate privacy questions from routine support chat.
Written request You can also send a signed letter to our support address when you need a paper trail. Include your contact details and the exact request, and we may ask for a short identity check first.
SAFE RECORDS FLOW

Data Handling and Security

This section explains how we store records, limit access and respond when you ask for a change.

Collected details

We ask for the data needed to open and manage your account: name, mobile number, device data, login history, and the records tied to deposits, withdrawals and support messages. We do not ask for more than the task requires.

Cookies

We use cookies and similar tools to keep you signed in, remember language choices, and measure whether pages load as expected. They also help us spot repeated failed logins and unusual device changes.

Account security

Passwords are stored in a protected form, and access to account records is restricted to staff handling support, recordkeeping and account checks. If you change a password or device, we log that action for safety.

Retention

We keep records only for the period needed to run the account, complete transfers, settle disputes, meet tax or audit duties, and answer lawful requests. After that period, we delete or anonymise the record where possible.

Sharing

We share personal data only with vendors that help us host the site, process requests, secure the account, or meet legal duties. Those parties may use the data only for the task we assign to them.

Your requests

If you want a copy, correction, or deletion of your data, contact us from your account or send a mail request with enough detail to identify the record. We may ask for a simple check before acting.

Common Questions on Privacy

These are the points we spell out most often: what we collect, how cookies work, how long records stay, and how you can ask for a copy or correction. If an answer depends on where you are, local law controls it and the answer applies only where local law permits. That keeps the policy practical for Indian accounts without pretending every rule is the same everywhere.

We collect the details needed to create and secure your account, including your name, mobile number, device data, login records, and the messages you send to us. We do not ask for extra fields without a clear reason.

Yes. We keep UPI, Paytm and PhonePe transaction records so we can confirm the account history, handle disputes, and meet recordkeeping duties. Those records are protected and kept only as long as the duty applies.

Cookies and logs help the site stay signed in, remember choices, and check whether pages load correctly on your device. They also help us spot repeated failed logins, browser changes, and unusual access.

We share it only with service providers that host the site, process requests, secure records, or meet legal duties. They may use it only for the task we assign and not for their own purposes.

We keep records for the period needed to run the account, settle disputes, meet tax or audit duties, and answer lawful requests. After that, we delete or anonymise them where local law allows.

Yes. If a detail is wrong, send a correction request through your account or by mail and tell us what should change. We may ask for a simple check before we update the file.

Use the privacy form in your account or write to our support mailbox with enough detail to find the record. We reply in the order received and may request a brief identity check.

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